Refund policy
🔁 RETURN & REFUND POLICY
413 Print & Press
Last updated: 1/25/2026
All Sales Are Final on Custom Orders
All products sold by 413 Print & Press are custom-made and personalized.
Because items are created specifically for each customer:
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All custom and personalized orders are FINAL SALE
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We do not accept returns or exchanges
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We do not offer refunds once production has started
This includes (but is not limited to):
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Graduation items
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Apparel
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Dresses
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Air fresheners
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Car magnets
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Fans
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Banners
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Backdrops
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LED frames
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Business promotional items
Order Accuracy
Customers are responsible for reviewing all order details before checkout, including:
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Names
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Dates
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Colors
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School names
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Images uploaded
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Shipping address
413 Print & Press is not responsible for errors approved at checkout.
Damaged, Lost, or Stolen Packages
If Order Protection WAS purchased:
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Your item is eligible for one replacement only
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No refunds are issued
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Claims must be submitted within 48hrs of delivery or delivery confirmation
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Proof may be required (photos, tracking information)
If Order Protection was NOT purchased:
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413 Print & Press is not responsible for:
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Lost packages
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Stolen packages
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Packages marked “Delivered” by the carrier
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Customers must file claims directly with the shipping carrier
Incorrect or Incomplete Address
Orders shipped to an incorrect or incomplete address provided by the customer are not eligible for:
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Refunds
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Replacements
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Order Protection coverage
Please double-check your shipping information before submitting your order.
Exceptions (Rare & At Our Discretion)
In the rare event of a production error made by 413 Print & Press (wrong item, major defect), we may offer:
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A replacement of the same item
This does not include:
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Minor color variations
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Slight placement differences
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Image quality issues from customer uploads
Contact Us
For questions or concerns, contact us at:
📧 413PrintandPress@gmail.com
Include your order number and clear photos if applicable.
